Ethel

Materials & Craftsmanship:

All Protshi products are 100% handmade in Lebanon. Each pair is crafted with attention to detail by skilled local artisans.

Size & Fit Guide:

Our shoes follow standard European sizing.

At Protshi, we take pride in delivering quality Lebanese-made footwear directly to your doorstep — with elegance, speed, and care. Our goal is to make sure you step confidently in the perfect fit.

Shipping Time:

Orders are delivered within 2–4 business days across Lebanon.

Size Exchange:

Customers may request a size exchange if the fit isn’t right after trying the shoes on. We accept exchanges for size only — not for colors or different models.

Exchange Conditions:

Items must be unworn outdoors, in original packaging and condition. Requests must be made within 3 days of receiving your order.

Exchange Shipping:

Customers are responsible for the cost of return shipping.

Exchange Request:

To request an exchange, contact us via WhatsApp or Instagram DM with your order number and desired size.